Hi Bajje Privacy Policy — Your data is safe with us

When you use hi bajje, we collect certain information. This happens in two ways — what you provide directly, and what is collected automatically as you use the platform.

Hi Bajje uses your data solely for the purposes listed below. Your information is never used for any other reason.

• For account creation and management.
• To process deposits, withdrawals, and other financial transactions.
• To verify your identity (KYC) and confirm your age.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve complaints.
• To personalise your experience on the platform.
• To fulfill legal obligations.
• To send promotional offers (where you have given your consent).

Hi bajje never shares your data with third parties for advertising purposes. Your gaming data is analyzed solely to improve the platform.

Hi bajje does not retain data longer than necessary. Retention periods are determined based on the type of information.

• Active account data: retained for as long as the account remains open.
• Financial transaction records: typically 5 years, as required by law.
• KYC documents: up to 3 years after account closure.
• Customer support conversations: 2 years.
• Log files & technical data: 12 months.

After account closure, Hi Bajje retains data for a specified period before securely deleting it. If data must be kept for legal reasons, you will be informed.

Hi bajje is very careful about sharing your information with others. Data may only be shared in the specific circumstances outlined below.

• Payment processors: Limited information is shared to facilitate transactions via Mobile Pay, Nagad, or Rocket.
• Technology partners: Limited data may be shared with trusted technology partners for platform operations; however, they are not permitted to use it for any other purpose.
• Legal Authority: Data may be disclosed in response to lawful requests from government authorities under Bangladesh law.
• Fraud Prevention: Limited data may be shared to verify whether the same individual has committed fraud on other platforms.

Hi Bajje uses cookies and similar technologies on its website to enhance your browsing experience and help keep the platform secure.

• Essential cookies: Essential for login sessions and security. Disabling these cookies may cause the site to not function properly.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: To understand which pages are used most — without revealing any personal identity.
• Security cookies: Used to prevent fraud and unauthorized access.

You can block or delete cookies through your browser settings, though some features may not work as expected.

Hi Bajje is strictly prohibited for anyone under 18. We never knowingly collect data from minors.

• Age is verified at the point of registration.
• If a user is identified as a minor, their account is closed immediately.
• Any data found to belong to a minor is deleted immediately.
• If parents have any concerns, they can contact us at support@hibajje.click.

Hi Bajje employs the highest standard of technical measures to protect your data, with multiple layers of security in place to prevent theft or breaches.

• 256-bit SSL/TLS encryption — all data transfers are fully secured.
• Passwords are stored using bcrypt hashing — no one at Hi Bajje can access your password.
• Two-factor authentication (2FA) — an added layer of account security.
• Real-time fraud detection system — unusual activity is flagged instantly.
• Regular security audits and penetration testing.
• Server access is restricted and strictly controlled.

In the event of a security breach, Hi Bajje will notify affected users within 72 hours and take immediate protective action.

Hi Bajje stores and processes data primarily within Bangladesh. For technical reasons, some data may be transferred to secure overseas servers.

• Equivalent protections are ensured whenever data is transferred abroad.
• Third-party service providers are required to comply with hi bajje's privacy policy.
• Data protection terms are included in all agreements before any transfer of information takes place.

To exercise any of your data rights at hi bajje, get in touch with us through the contact details below.

• Email: support@hibajje.click — please write "Data Rights Request" in the subject line.
• Live Chat: Log in to the website and submit your request via the live chat.
• Hi Bajje will respond to your request within 7 business days.
• Your request will be processed after your identity has been verified.

Complex requests may take up to 30 days to process. Hi Bajje handles all data-related requests free of charge.

Hi Bajje may update this Privacy Policy from time to time. For significant changes, at least 14 days' advance notice will be provided via email or on the website.

• The "Last Updated" date is always shown at the top of the policy.
• Continued use of the service after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the changes, you may request to close your account.